FREQUENTLY ASKED QUESTIONS
Q. What happens when/if I miss pick-up?A. At each pick-up, we pack a handful of shares to bring back to the farm. We put these in our big wooden cooler, at the farm in Hinesburg. These will be available to folks on a first-come/ first served basis. Therefore, if you miss your share, drive to 2083 Gilman Rd in Hinesburg and park in the u-turn parking lot between our small and big red barns. Enter the big barn through the door that is in our truck loading bay. (There may be a truck blocking your view of the door.) On your right as soon as you enter the barn is a big wooden cooler. Open the sliding cooler door, turn to face the close right-hand corner to find the pre-packed shares (in grey totes immediately on your right, under the "Packed Shares" sign.) Please check the tote to make sure it is labeled with the size share you get. Take the entire contents of the tote and leave a $5 handling/packing fee in the tote. Feel free to stop and smell the flowers or visit the pigs and drive home happy. Please note that there may be a 12/hr turn-around time for Temple Sinai and Main St. pick-ups. Wednesday members will have no turn-around time.
Q. Can I visit the farm? And when?A. Yes, definitely! However, because we are generally working, we ask that folks don’t just ‘stop by’ the farm for a visit. Please visit our “EVENTS” page to see when a good scheduled time to visit would be.
Q. Can I help out on the farm?A. Yes! Please do. We have scheduled workdays/times when we would heartily welcome members, friends, school groups, etc to come help out with the daily routine. No member is required to ever volunteer. All are welcome to though.
Q. Can I be a working member?A. Sadly, we have found that working memberships have never worked out for us (okay, actually they worked fabulously once.) If there comes a time when there is a lot of interest again, we may give it another time. For now though, please consider joining us for a workday/ afternoon.
Q. What happens to all the food left-over at the end of pick-up?A. Food left-over at the end of pick-up has many different fates. Our family usually takes some home to eat for dinner that night. We bring some to Meals on Wheels and the food shelf. Last year Full Moon Farm Inc received an award from Meals on Wheels for helping stock their cooler for a decade. Our employees get to take home left-over veggies as part of their pay. Rarely, the leftovers end up at the next day’s pick-up.
Q. If members get a share of what is available, why is there so much left-over? Shouldn’t we get it all?A. Managing what members get is a real balancing act. Here’s how it works: we harvest everything that is ‘ready’ of most things that day. Other things, like herbs, have an abundance ready every week. For those things, we harvest the numbers we need. Let’s say there are 100 members on Tuesday. We need 100 herb bunches at pick-up, technically. We bring 120. If we only brought 100 bunches, 25 of each variety, too many people would be disappointed by their choice running out too soon. So, instead we bring 120 bunches, with a good mix of each, so that people will be more likely to get their choice. If everybody shows up at pick-up, a rare treat, we will have 20 bunches leftover. In that case there is so much left over b/c we bring extra so as not to disappoint.
Another example that might happen is that only 72 heads of broccoli and 57 heads of cauliflower were ready one day. Because neither is alone enough to give a serving of, we often give them as a choice. Again, we show up with 29 extra heads. Whenever there is choice, we have brought an excess of food to create a low margin-of-disappointment for our members.
Sadly, there is often so much food left at the end of pick-up because people don’t come get their food. Either they forget, or their meeting ran late, or they are out of town.
Q. Can I switch my pick-up day if I know, in advance that I will be unable to make my pick-up?A. Sorry, with 300 members, it’s too hard to keep track of switches. If you are unable to attend a pick-up, anyone, (a friend, a co-worker, another member, a neighbor, your family…) can come get your food for you.
Q. Do I have to notify you if someone else will be picking up my food that week?A. Absolutely not. Just notify that person to cross off your name on the sign-up sheet and to ask us for help in maneuvering the system.
Q. What do you do in the winter?A. David is a member of the Vt. State Legislature. Now serving his 7th term, he serves on the Ways and Means committee. That keeps him pretty busy. Since the legislature doesn’t meet on Mondays, he works with the winter crew to renovate our old dairy barn into a vegetable one and to manage the work of all the contractors, (electricians, excavators, irrigation parts distributors, well and pump people, etc) we have needed to hire to make our transition out to Hinesburg as smooth as possible.
Rachel ‘farms’ year-round now. Between ordering seeds and supplies, creating brochures, designing logos and the new website, interviewing and hiring employees, processing registrations, answering questions from prospective members and selling at the Winters Farmers’ Market, there isn’t much time left over to take care of Addie and drive all over New England calling contradances, but she does.